Terms & Conditions

Cancellations      
Cancellations made two months before the start date of module one will be charged a 30% administration charge. Cancellations made any time after this date will be charged the full invoice total.  However, substitute delegates will be welcomed if they meet the application criteria. 

        
Booking Conditions 
Once your place has been confirmed a VAT invoice for full payment will be forwarded. Full payment must be received before the event date. If payment is not received, delegates may be asked to guarantee payment with a personal credit card on the day. 

Attendance

While we appreciate busy diaries and schedules, 100% attendance is strongly advised in order to gain the maximum benefit from the programme.